Terms and Conditions
Effective Date: April 1, 2026
Welcome to Intellix Systems. These Terms and Conditions govern your use of our website, www.intellixsystems.ai, and the services we offer. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. Acceptance of Terms
By using our website or services, you affirm that you are at least 18 years of age and capable of entering into a legally binding agreement. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind the organization to these Terms.
2. Services Offered
Intellix Systems provides done-for-you AI automation, patient lifecycle management, workflow design, and related consulting services — primarily for dental practices and small businesses. Services may include CRM and pipeline management, SMS/email/voice communication tools, automation workflows, appointment scheduling, reporting and analytics, reputation management, AI-powered response tools, integration support, onboarding, and training. Exact features are confirmed in writing at onboarding. Anything not expressly included is excluded unless agreed to in writing.
3. User Responsibilities
When using our services, you agree to:
Provide accurate and current information and reasonable cooperation needed to deliver the Services.
Use our services only for lawful purposes and in compliance with these Terms.
Refrain from copying, modifying, distributing, or reverse engineering our content or software without authorization.
Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access.
Review and approve all message templates, scripts, campaigns, and automation content before use.
Refrain from using our services for spam, malware, unlawful activity, or unauthorized system access.
4. Payment Terms
Subscription Fees: All fees for subscription services are billed in advance, based on the plan selected.
Payment Methods: We accept payment via credit card or other methods specified on our website.
Late Payments: Failure to pay on time may result in suspension or termination of your services.
Taxes: You are responsible for any applicable taxes or duties associated with your purchase.
5. Communication Consent
If you use our services to contact patients or prospects by SMS, voice, or email, you are solely responsible for obtaining and documenting all required consent. You must honor opt-out requests promptly and keep communication preferences updated. Intellix Systems does not provide legal advice and is not responsible for your communication compliance.
6. Intellectual Property
All content, software, workflows, templates, methods, and materials provided by Intellix Systems are the intellectual property of Intellix Systems or its licensors. You receive a limited, non-exclusive, non-transferable right to use the Services during the term of your agreement. You may not reproduce, distribute, or create derivative works from our intellectual property without explicit written permission.
7. Data and Security
You own your data. Intellix Systems does not claim ownership of client data and will use it only to provide, maintain, support, and improve the Services. We will use commercially reasonable safeguards to protect your data and will notify you without unreasonable delay in the event of a data breach or significant security incident involving your data.
8. HIPAA Compliance
For healthcare clients, Intellix Systems operates as a HIPAA Business Associate. A Business Associate Agreement (BAA) is required before any healthcare client account goes live. In the event of any conflict between these Terms and the BAA regarding protected health information, the BAA controls. PHI is never used for AI model training or shared across client accounts.
9. Disclaimers
Intellix Systems does not guarantee leads, revenue, appointments, conversion rates, or any specific business outcome. Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We are not responsible for third-party systems, carriers, APIs, or outside services.
10. Data Deletion and Export
During your subscription term, you may request a standard export of your data in a commonly used format. After termination, Provider will use reasonable efforts to provide an export once all fees are paid. Intellix Systems may retain your data for a short period after termination for backup, legal, or operational reasons before deletion. Data may be retained longer if required by law or legal process.
11. Limitation of Liability
To the fullest extent permitted by law:
Intellix Systems is not liable for lost profits, lost revenue, indirect, incidental, or consequential damages.
Except for payment obligations, confidentiality breaches, indemnification, fraud, or willful misconduct, our total liability is limited to fees paid by you in the prior 3 months.
12. Indemnification
You agree to defend and indemnify Intellix Systems from claims arising from your data, content, consent failures, legal compliance failures, or misuse of the Services. Intellix Systems will defend and indemnify you from third-party claims that the Services directly infringe intellectual property rights, or from Intellix Systems' gross negligence or willful misconduct.
13. Termination
Either party may terminate with 30 days' written notice. Either party may terminate immediately upon material breach if not cured within 30 days of written notice. Intellix Systems may suspend or terminate services immediately for non-payment. Upon termination, your access ceases and all unpaid amounts become due immediately.
14. Governing Law
These Terms are governed by the laws of the State of Mississippi. Any disputes will be handled in the courts of Harrison County, Mississippi. The parties agree to attempt good faith resolution before filing suit.
15. General
Intellix Systems and Client are independent contractors.
You may not assign your rights under these Terms without Intellix Systems' written consent.
Neither party is liable for delays caused by events beyond reasonable control.
Any amendments to these Terms must be in writing. Electronic signatures are valid and binding.
If any provision is found invalid, the remaining Terms stay in effect.
16. Amendments to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the updated Terms.
17. Contact Us
If you have questions about these Terms and Conditions, please contact us:
Intellix Systems
Website: www.intellixsystems.ai
Email: [email protected]